We have been blessed with an amazing team here at Integrity! This page is a great way for you to meet many of our behind the scenes staff, and a great way to get to know your Project Consultant – before they arrive at your home.
As one of the owners of Integrity Roofing, Siding & Windows, David felt led to accomplish two major goals. The first goal was to develop a roofing company that would be professional, honest, a company that would take the time to build a relationship with their customers, and never sell a customer service they didn’t need. The second goal was to be able to give back to the community.
And David and Blake have achieved just that – a company that lives up to its name and is continually involved with their community through volunteering, donating needed items, and/or providing financial assistance to local charities and nonprofit organizations.
“At the end of the day – if we are doing everything the right way, our customers are happy, and we are able to give back to the community in a significant way – then that is as successful as I think I’d like to be!” states David.
As one of the owners of Integrity Roofing, Siding, and Windows, Blake Clarkson’s primary responsibility is the continuing education and development of our staff. This ensures our customers get the best solutions for their home.
“Doing things the right way and for the right reason takes an investment. At the end of the day, my investment of time, training, and educating our employees and customers clearly reflects this principle,” Blake explains.
Blake has over a decade of experience in the roofing industry and the general construction industry – providing him with expertise in all aspects of your home – from top to bottom!
(We receive so many great reviews from our customers about their window and siding projects. Ross’ attention to detail and 20+ years of expertise has a lot to with that!)
“Everyone in my family is a builder or in construction,” explains Ross. However, in high school he didn’t take shop class, instead, he focused his talents on art classes and pursued his dream of playing professional soccer (he even sold some of his pieces at high school art shows and was recruited by several colleges!)
It wasn’t until after graduation, that he began to learn his family’s trade. His first job was framing houses for a good friend who was a builder. Several years later, Ross moved to Colorado where he began installing siding and windows. “I learned how to do the trade,” Ross explains, “I knew how to build a house so siding was pretty easy!”
After he moved back home to Missouri, he continued installing siding and windows. Eventually, his hard work and knowledge of the industry lead him to become a Production Manager. “When I start a job I see it through to the end,” shares Ross, “I want my customers to have my cellphone number. If they have a question or a concern, I want to address it right away!”
“My parents have used Integrity in the past. I have friends who have used Integrity. They all had great experiences. That is why I feel comfortable representing this company.”
Zach’s #1 goal with every customer is, “Don’t sell them something they don’t need. If they do need our services – get them the BEST product possible at the BEST price!”
Recently, Zach had a customer want to buy a roof. “I could have sold him a roof, but I looked at his roof and told him – you don’t need a new roof. I told him what to look for in the future so he will know when it is time to replace his roof.”
When I was in my early teens, my dad designed and built our home. My mom, brother and I made up his entire crew. Even though my participation only included tasks such as handing up the shingles, holding up drywall, and never, ever getting to use a nail gun – I still learned a lot!
In college it never occurred to me to pursue anything related to the construction industry, instead, I received my BS in Public Relations. I worked primarily for non-profits after college. It wasn’t until a chance meeting which led to a position in the construction industry, that I finally realized what a natural fit this industry is for me!
What I love about this job:
When asked why he wanted to work here, Khunara (who also goes by K for short) explains, “I felt everything the company stood for, what they offer their customers, aligns with what I believe and how I would want to be treated as a customer.”
K has previous experience in the construction industry, remodeling homes, but feels his customer service skills are what really sets him apart. “Customers really appreciate it when you go above and beyond,” shares K.
His favorite part about working at Integrity is, “To be able to come in with a fair price, with the quality that we have in our systems stands out to me.”
Lisa has a unique perspective, because she was our customer long before she became part of our team! We installed siding and a garage door for her home. “It is easy to relate to our customers because I know what a home improvement project feels like,” shares Lisa, “I was a previous customer and had a great experience and I want to make sure every customer has a great experience too.”
Lisa had spent many years working in corporate America, but when the opportunity presented itself, she came on board as our Customer Care Rep. “I liked the idea of working for a smaller, Christian-based business.”
With a background in finance and customer service, Lisa is able to explain the details of a contract to our customers so they know exactly what to expect. She also works on behalf of the customer by working with insurance companies. This allows each home owner to have peace of mind, knowing they are receiving the best product for the full amount of their claim.
“I genuinely care about each customer and their experience with us,” explains Lisa. She truly goes the extra mile to make sure our customer’s expectations have been met!
Fernando has over fifteen years of experience working in the home improvement industry. His expertise includes everything from installing, roofs, windows, gutters and a variety of other exterior projects. You can rest assured knowing that he knows your home from top to bottom!
When asked the differences he’s experienced since being here, Fernando answers, “I like the idea of being in a smaller company that is growing into new territories. Everyone respects each other and it’s like walking into someone’s house when I come to work.”
Ben worked in the home remodeling industry for five years prior to coming to Integrity. While he was working for a fortune 500 company he saw the frustration that treating customers like a number caused. “I wanted to work for Integrity for the faith-based values and focus on exceptional customer experience. Here, there is a real family orientation of the company, you are not just an employee, you are really part of Integrity.”
What sets Ben apart is his, “attentiveness to my customers and my empathy for their situation. I like to listen to their entire story of the issues they are having, from beginning to end, so I can provide the best solution for their specific situation.”
“I love being able to make a difference with our customer’s home. When they see their home after their project is finished, they are more excited about their home and prouder of it too!”
With a background in customer service, administration and communication, Kelsey has the skills needed to help our production team run smoothly.
“Being in the roofing industry is a challenge, but I like learning new skills, organizing paperwork, running reports and doing little jobs that most people consider to be tedious.”
Kelsey also coordinates community events with her church and leads a children’s music program. She has a heart for education and ministry that may take her overseas one day, but until then we are glad to have her on our team!
Ruth came to Integrity because, “I like the family atmosphere, company values and being in a Christian-oriented workplace.”
With a career in administration, Ruth’s experience helps the office flow smoothly and efficiently. She’s ready to help any customer who stops by the office or calls on the phone.
Ruth enjoys helping our customers feel valued and comfortable from the beginning to the end of their job. “I like communicating with customers and when we talk, it feels like I’ve known them forever.”
Janet came to work at Integrity because we are a, “local company that embraced my values.”
Janet once worked for the Secret Service and was in Miami during the Watergate break in. She even met Warren Betty back in the day! “He was just a kid. We both were back then,” Janet shares.
We aren’t sure we can compete with Janet’s past but she does enjoy, “The people, I like to work with all of these employees.”
When Janet isn’t here making sure everything from the hiring process to payroll is done smoothly – she enjoys spending time with her 6 grandchildren and traveling the world.
Being from Warrensburg, David had heard about Integrity Roofing, but decided to research our company before applying. “I learned the company business model and that attracted me. Once I got here, I was impressed with the organization and processes.”
Originally from Oregon, David joined the US Air Force at 19. For 30 years he worked as a Military Intelligence Analyst, “I retired out of Whitman [Airforce Base] and have been in Warrensburg since ’02,” shares David.
I live and breathe Warrensburg, I shop there, I eat there, I have strong ties the military and to the veterans. I’ve coached youth sports for 20 years, I’m community involved and that is another thing Integrity is big on, it is what makes us different, it is important to give back, to be involved with your community.
Besides being our daily dose of “cuteness”, Caesar’s primary responsibilities are: warmly greeting everyone, spreading joy around the office, and working hard to make sure everyone feels welcome and loved!
Occasionally, Caesar takes time out of his busy schedule to pose for company pictures. He loves smiling for the camera ALMOST as much as he loves getting paid in hotdogs!
His favorite part about working here is saying hi to everyone and “letting” them pet him.
Paul was encouraged to check out our company by his friend Khunara, “The name Integrity drew me in, but what sold me was the company story, how Blake and David started this company. Their Mission statement went along with my values.”
Paul became one of our Project Consultants soon after!
“I put myself in the customer’s shoes. I don’t push them to buy something they don’t need.”
“When a customer has an insurance claim, I let them know I’m there for them, I’m on their side. I want to meet with your adjuster, I want to be there to make sure you get what you deserve.”
Cindy looked into working at Integrity because, “I had a friend working here and I noticed how well they treated her when she needed to take off for her church projects. Working for a company that upholds their Christian beliefs is very important to me,” shares Cindy.
Cindy’s favorite part of her job as a Project Consultant is, “People. Getting to meet people and seeing if I can help them. I have their best interest at heart. They can count on what I say is true, if I don’t know something I will tell them that too!”
In her spare time Cindy likes to, “…watch home improvements shows with my husband and see how homes are transformed. If you don’t have a tight, solid envelope on the outside, all the bells and whistles you have on the inside of your home doesn’t make a difference.”
After some research, Prentice submitted his resume to Integrity, “I wanted to work for a reputable company that cares about their employees and their customers.”
Prentice comes to us with 10 years experience in the construction industry. He has done everything from installation, sales, project management, and insurance negotiation – he knows this industry inside and out! “I have the experience and the knowledge of how our products are installed. This ensures my quotes are accurate and helps me answer any questions my customers may have.”
“I’m professional, I’m honest, and knowledgeable. I treat my customers how I would want my grandma treated.”